What To Do After a Car Accident in Singapore: Complete Step-by-Step Guide
Involved in a car accident? Unsure what to do next? Stay calm, this guide explains exactly how to handle a vehicle accident in Singapore, from securing the scene to getting your insurance claim processed and your car repaired hassle-free.
Ah Keng Motor is here to assist with accident claims, towing, and repairs. LTA-approved and trusted by thousands of drivers, we're ready to help.
Immediate Actions After a Car Accident
1. Prioritise Safety
Check yourself and passengers for injuries
If injuries are severe, call 995 for emergency ambulance services
Move vehicles to the side if safe, turn on hazard lights
Set up warning triangle (50 metres behind vehicle)
If accident is on an expressway, call EMAS: 1800 2255 582 for vehicle recovery
2. Exchange Information
Collect these details from all parties involved:
Full names and NRIC/FIN
Contact numbers
Vehicle numbers and descriptions
Insurance company and policy details
Driver's license numbers
Names and contact details of witnesses
3. Document the Scene
Take clear photos of:
Vehicle damage
Number plates
Entire accident scene
Road conditions, weather, skid marks
Traffic signs and surroundings
When to Call the Police
You MUST report to the police if:
There are injuries or fatalities
Victims are hospitalised or have 3+ days of medical leave
Hit-and-run cases
Involves pedestrians, cyclists, or foreign vehicles
Damage to government property or infrastructure
Emergency: 999
Non-Emergency: 1800 255 0000
Filing an Accident Report in Singapore
Report to your insurer within 24 hours, even for minor damage
File an online traffic accident report via SPF e-Services for property damage only
Failing to report may void your insurance or reduce your No Claim Discount (NCD)
Insurance Claims: Own Damage vs Third-Party Claims
Own Damage Claim (At Fault)
Your insurer handles repairs
May require excess payment
NCD likely reduced
Third-Party Claim (Not At Fault)
Claim repairs from other driver's insurer
NCD remains unaffected
Can claim additional expenses like rental vehicle costs
Ah Keng Motor assists with both claim types and can advise if you're eligible for a non-panel accident repair workshop.
Choosing the Right Accident Repair Workshop
Why Ah Keng Motor:
LTA-Approved, ensuring all repairs meet legal requirements
50+ years' industry experience
Non-panel workshop options available
End-to-end accident claims assistance
Located conveniently at Sin Ming AutoCity, Singapore
Trusted by fleet operators and private car owners alike
Need Towing After an Accident?
If on expressways:
Other roads:
Contact Ah Keng Motor for towing arrangements
Vehicle brought directly to our workshop for repairs
FAQs: Common Accident Concerns
Can I use a non-panel workshop? In many cases, yes. If your insurer insists on panel repair, we can refer you to trusted partners. WhatsApp us to confirm your situation.
Do you provide accident towing? Yes, but if you're on an expressway, contact EMAS first. Once off the expressway, we can take over.
What documents do I need to file a claim?
Accident report
Police report (if applicable)
Photos and video evidence
Witness statements (if any)
Your Next Step: Hassle-Free Accident Assistance
Ah Keng Motor handles:
Immediate advice via WhatsApp
Insurance claims guidance
Fast, LTA-compliant vehicle repairs
End-to-end accident recovery support